Cover slide for video showing TWPC

UCOR team upgrading TWPC warehouse

TWPC warehouse manager A.J. Fritts and his team are deep into the process of upgrading their complete warehouse, inventory, and storage system. For the last year, the team has been restructuring, assessing, and reorganizing all of the nearly 40,000 items necessary to operate safely at the facility. Since UCOR took over, team members have worked…

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How to properly submit HelpLine tickets

The IT team is working to streamline the HelpLine ticket process. The team has created templates for services other than routine troubleshooting. Those templates include, but are not limited to: Software and hardware purchases Professional services Maintenance requests New user account and hardware setup Employee terminations If you are submitting a HelpLine ticket for other than…